Although cutting the cable TV cord can save you money, it also involves more potential points of failure.
With cable or satellite TV, a technician hooks up one of their company’s set-top boxes, which in turn connects to your TV, and it generally just works. With streaming video, you must also account for internet speed, Wi-Fi connectivity, the capabilities of your streaming device, and your individual streaming services, which have their own unique set of reliability issues.
All of this makes troubleshooting more complicated if you run into problems such as buffering or poor video quality. Instead of trying solutions willy-nilly, it’s best to walk through a series of specific steps to isolate the source of the problem. For a step-by-step guide to dealing with buffering and other streaming-video issues, read the full column on TechHive. |
YouTube TV price hikes: For everyone who thought YouTube TV would be perfect if only it included Discovery channels such as HGTV and Food Network, you’re getting what you wished for. YouTube TV now includes Discovery Channel, HGTV, Food Network, TLC, Investigation Discovery, Animal Planet, Travel Channel, and MotorTrend, but the price is also rising from $40 to $50 per month. New subscribers will pay the higher price immediately, while current users–including those grandfathered into $35 per month pricing–will see their rates go up after May 13.
I suspect that Discovery channels aren’t solely to blame for the price hike. YouTube TV now offers full local channel coverage in 90% of U.S. markets, and three out of the four major networks in the remaining 10%. Last fall, YouTube TV also lifted ad-skipping restrictions for DVR on all channels except those owned by CBS. Those things, like the addition of Discovery channels, cost money, and YouTube TV was widely believed to be unprofitable from the start.
The price hike and new channels won’t be bad news for everyone, though. If you’d been combining YouTube TV with Philo to receive those Discovery channels, you can now get them all in one service, with a better DVR and lower price to boot. Still, it’s always a shame to lose an option for a skinnier TV bundle. My column from last year, when YouTube TV added Turner channels and raised prices from $35 to $40 per month, still applies.
Disney+ details: After a year-and-a-half of hype, we finally know what Disney’s streaming service will cost ($7 per month, or $70 per year) and when it will launch (November 12). Disney+ will be ad-free, will support 4K HDR video, and will allow offline viewing. Disney also reiterated that it may bundle Disney+ with Hulu and/or ESPN+ at a discount. It sounds like the service will support all major streaming platforms as well, including Roku, Fire TV, Apple TV, Chromecast, and Android TV, along with game consoles and smart TVs.
As for content, Disney+ will have 7,500 TV episodes and 500 films at launch. While lots of original programming is in the pipeline–nicely summarized in Disney’s announcement–the more immediate draw will be Disney’s back catalog. The service will include classic films like The Little Mermaid and The Lion King, most Pixar films, lots of old Disney Channel shows, and all Star Wars films within the first year. Disney’s recent acquisition of 21st Century Fox also gives it every season of The Simpsons and programming from National Geographic (which also became Disney property after the Fox deal).
This is a pretty aggressive play by Disney, which expects to lose money on the service for the next five years. It feels to me like the first direct-to-consumer service from a traditional media company that isn’t just dialing it in for easy revenue, and I’ll be interested to see how the rest of the industry responds.
Android TV ads: Some Sony TV owners received an unpleasant surprise last week when a “Sponsored” row of advertised content showed up on their home screens. Unlike the other promotional rows on Android TV devices, this Sponsored row can’t be moved or turned off.
Google says the Sponsored row is just a pilot program, but argues that it’s beneficial to users because it surfaces relevant content on the home screen. I say that’s putting the cart before the horse. Android TV has lots of long-standing issues that put it squarely behind Roku, Fire TV, and Apple TV as a streaming platform, including the fact that many apps don’t bother to properly implement home screen rows. While Google says it’s rethinking many aspects of Android TV this year, I was hoping we’d actually see some of those improvements before the company started tinkering with new monetization schemes. |